The Karen Faylor Company

Payment Policy
 
You may pay with VISA, Master Card, Discover or American Express. Sorry, no checks.
 
Foreign orders accepted.  You may place your order online - you will be invoiced separately for shipping charges.
 
Shopping Cart:  While shopping online please be aware that specially priced items are offered for a limited time only.  A specially priced item held in your shopping cart may be subject to a price increase if the special has expired at the time your order is placed. 
 
 
Return Policy

Fabric, lace, ribbon, trims and any other merchandise cut and sold by the yard cannot be returned except in the event of defective goods or a shipping error.  No patterns, books, smocking plates or magazines may be returned.  Clearance items may not be returned.
 
All other merchandise may be returned for an exchange or refund within 10 days of purchase or shipping date.  Please contact us before returning merchandise for return authorization.  All merchandise must be returned in original condition.  We cannot credit shipping charges.  No returns or adjustments after 10 days.
 
 
Privacy Statement

All information collected by The Karen Faylor Company is used for our purposes only.  We will never sell, publish or transfer any personal information to anyone for any reason, ever.
 
 
Shipping Policy

Foreign orders will be invoiced separately for shipping charges.
 
We encourage you to request insurance on all packages shipped.  We are not responsible for orders that are damaged during shipment and are not insured. 
 
To add insurance to your order, please add a comment to your order if ordering online or tell us when placing your order through email or telephone.  You will be invoiced separately if paying online.

Shipping charges are subject to change without notice.
 

Wholesale

 We are distributors for Wonderfully Made Smocking plates and The Karen Faylor Company patterns.  If you have a retail store and are interested in these products, we invite you to contact us.
 

Clearance Sale
 
All clearance items sales are final.  Clearance prices may not be applied to previous orders.
 

Angel Policy
You may use our patterns for individual clothing items that you have made yourself and are selling.  Items may not be mass produced in a factory or by other means of mass production.

 $7.95 Flat Rate Shipping on any US order
 

The Karen Faylor Company
Ph: 425-330-7491

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